FAQ Category: Student

SFCC offers numerous support services to students. Go to the Student Services menu link and scroll down to Student Support for a listing of all support services available.

• Accessibility Services:  vaune.hegmann@sfcc.edu
• Admissions: wac@sfcc.edu
• Adult Education: ae@sfcc.edu
• Advisors: advisor@sfcc.edu
• Career Services: career.services@sfcc.edu
• Counseling: counselingservices@sfcc.edu
• Financial Aid: financialaid@sfcc.edu
• Library: library@sfcc.edu
• Registrar: records@sfcc.edu
• Office of Student Development: osd@sfcc.edu
• Testing: testingcenter@sfcc.edu
• TRiO: trio@sfcc.edu
• Tutoring Center: robert.gutierrez@sfcc.edu
• Veterans: krystal.patton@sfcc.edu

Yes, SFCC offers services to qualified students with disabilities. SFCC follows the guidelines outlined in the Americans with Disabilities Act (ADA), and provides for reasonable accommodations to qualified individuals with documented disabilities. Go to Student Accessibility Services for more information on services available.

Go to hec.sfcc.edu.

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Find out SFCC’s current tuition and fees from the Tuition and Fees page.

You can drop or withdraw in the following ways:
Through your MySFCC account
By submitting a written request to the Welcome and Advising Center
By faxing your request to 505-428-1468
OR
Mail to:
The Welcome and Advising Center
6401 Richards Ave.
Santa Fe, NM 87508NOTE: Verbal requests, whether made in person or by phone, cannot be processed. Do not assume that you are automatically dropped or withdrawn from a class for nonattendance or nonpayment. Official drops or withdrawals from class(es) must be

Please see the Student ID Cards page for details on how to obtain a student ID.

Students may fulfill course prerequisites by:

• Completing the required course with a grade of “C” or better
• Demonstrating proficiency on a placement test
• Submitting qualifying ACT, SAT, AP or CLEP scores
• Submitting transcripts from another institution that demonstrates completion of an equivalent course with a grade of “C” or better
  OR
• You may be permitted to waive a prerequisite based on demonstrated mastery of skills. A student must petition the appropriate department chair or designee for permission to waive a prerequisite.

Visit the Registration and Payment Deadlines page.

Contact the SFCC Help Desk at (505) 428-1222 or by email at oitservicesupport@sfcc.edu. Inform them you are a Dual Credit student and provide them with your DOB. You might also be asked one or more of the following questions to confirm your identity:  home address, phone number, classes you are currently enrolled in, and courses you have taken previously.

If you have forgotten your SFCC username or password please contact the SFCC Help Desk at (505) 428-1222 or by email at oitservicesupport@sfcc.edu. You will be asked to provide your DOB and A number. If you do not know your A number, you might be asked one or more of the following questions to confirm your identity: home address, phone number, classes you are currently enrolled in, and courses you have taken previously.

Log on to your MY SFCC account. Under applications please click on Canvas. You will then be instructed to reenter your MY SFCC username and password. You will then be directed to your Canvas account and should be able to access your class and or classes.

Please contact the SFCC Online Teaching and Learning offices at otl@sfcc.edu. They will be happy to assist.

Please log on to your MY SFCC student account. Once you are logged in please click on the “Student Records” tab located near the top of the page. You will then be directed to your student records page. The third option is “Midterm Grades”. Please click to access your midterm grade(s) for your current semester.

Yes, SFCC Counseling Services are available online and in-person and they encourage students to contact them. Students seeking counseling services can schedule an appointment by emailing counselingservices@sfcc.edu.

SFCC has licensing which allows all students, staff, and faculty access to up to five installation of Microsoft Office. These installations are available for Mac, Windows, Android and IOS computers. Additionally, Office 365  Online is available through your internet browser.

To access Office 365 online in a browser visit https://my.sfcc.edu and use your SFCC username and password to log in.  Click on the Office 365 icon. You may use tools such as word, excel, outlook, Teams and more from here. Documents are stored in your One Drive. One Drive provides each person with up to 1 TB of storage.

To access the Office 365 installations for Mac and Windows you will also need to log into MySFCC as above and click on the Office 365 icon. In the upper right you will see an option to Install Office. Click on it and choose Office 365 Apps. This will download the installer for all available Office 365 products. Once downloaded click on the installation download and follow the instructions to install on your device. You will need to log in with your “Work or School” account to use the software. This will be your SFCC username (firstname.lastname@sfcc.edu) and your password to authenticate your license.

For android or IOS you must visit your devices App Store and search for each tool. For example, search for Microsoft Teams, install it and log in with your SFCC username(firstname.lastname@sfcc.edu) and password to authenticate your license. Many apps, such as word, excel, Teams, Outlook are available for both Android and IOS devices.