SFCC Coronavirus Closure Employee FAQs

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Categories: Computer/SoftwareCOVID-19Employee

Please review the March 31 Cybersecurity Training and Tips for Remote Work and contact Office of Information Technology Service Desk, (505) 428-1222 or OIT@sfcc.edu if you have questions

Categories: COVID-19Employee

Please review this helpful FAQ for help with out of office greetings: http://w2.sfcc.edu/jack/oit/phoneFAQ.

Categories: COVID-19Employee

Call 428-1789 and enter your mailbox number (extension) to access voicemail. For more information, visit http://w2.sfcc.edu/jack/oit/phoneFAQ.

Categories: Computer/SoftwareCOVID-19EmployeeFaculty

You can submit an OIT ticket by emailing oitservicesupport@sfcc.edu. Make sure to provide a cell/ home phone for contact number.

Categories: COVID-19Employee

We are aiming to have 100% of all employees receive pay via ACH/direct deposit. If you have not elected to receive pay via ACH/direct deposit, please give serious consideration of doing so, as hard copy checks may be subject to mail delivery delays. If you want to change from receiving hard copy checks to ACH/direct deposit please go to the payroll office and complete the ACH authorization form.  If you cannot submit the form in person, you can email it to Yvonne Martinez Denko for processing during the closure.

Categories: COVID-19Employee

All employees must be working or on approved leave to receive pay.

Categories: Computer/SoftwareCOVID-19Employee

Please work with OIT, 428-1222, and your supervisor to ensure you can complete essential work from home.

Categories: COVID-19Employee

Please see “Employee Rights: Paid Sick Leave and Expanded Family and Medical Leave under the Families First Coronavirus Response Act (FFCRA)” for detailed information or the “Quick Tips FFCRA Poster” for a quick overview of your rights under the FFCRA.

Categories: COVID-19Employee

According to the Families First Coronavirus Response Act, you are entitled to 80 hours of sick leave is you are displaying symptoms, seeking testing, self-isolating, or caring for family with COVID-19. For more information, see “Employee Rights: Paid Sick Leave and Expanded Family and Medical Leave under the Families First Coronavirus Response Act (FFCRA)” for detailed information or the “Quick Tips FFCRA Poster” for a quick overview.

Categories: COVID-19EmployeeReopening

All employees who wish to come on campus for work purposes need to follow the SFCC On Campus Protocol.This protocol details what employees need to do before and during their time on campus.

Categories: AdobeComputer/SoftwareCOVID-19EmployeeFacultyStudent

Adobe Creative Cloud desktop apps are available to students and faculty during the school closure.  Follow the instructions at https://www.sfcc.edu/access-to-adobe-cloud-during-covid-19-shutdown/.

Categories: Computer/SoftwareCOVID-19EmployeeFaculty

Contact OIT at 505-428-1222.

Categories: CounselingCOVID-19EmployeeServicesStudent

Yes, SFCC Counseling Services will be available online and they encourage students to contact them. Students seeking counseling services can schedule an appointment by emailing counselingservices@sfcc.edu.

The counseling staff has also provided “SFCC Chill Room: Living Life Remotely.”  Available to SFCC Students and Faculty, “The Chill Room” is a Canvas-based resource full of physical and mental wellness resources.  This includes lists of Mental Health Resources, Yoga & Fitness, Art Therapy, Mindfulness Exercises, and more.  To access, please select “The Chill Room: Living Life Remotely” under the “Courses” tab on Canvas.

Categories: Computer/SoftwareCOVID-19EmployeeStudent

SFCC has licensing which allows all students, staff, and faculty access to up to five installation of Microsoft Office. These installations are available for Mac, Windows, Android and IOS computers. Additionally, Office 365  Online is available through your internet browser.

To access Office 365 online in a browser visit https://my.sfcc.edu and use your SFCC username and password to log in.  Click on the Office 365 icon. You may use tools such as word, excel, outlook, Teams and more from here. Documents are stored in your One Drive. One Drive provides each person with up to 1 TB of storage.

To access the Office 365 installations for Mac and Windows you will also need to log into MySFCC as above and click on the Office 365 icon. In the upper right you will see an option to Install Office. Click on it and choose Office 365 Apps. This will download the installer for all available Office 365 products. Once downloaded click on the installation download and follow the instructions to install on your device. You will need to log in with your “Work or School” account to use the software. This will be your SFCC username (firstname.lastname@sfcc.edu) and your password to authenticate your license.

For android or IOS you must visit your devices App Store and search for each tool. For example, search for Microsoft Teams, install it and log in with your SFCC username(firstname.lastname@sfcc.edu) and password to authenticate your license. Many apps, such as word, excel, Teams, Outlook are available for both Android and IOS devices.

Categories: Computer/SoftwareCOVID-19EmployeeMicrosoft TeamsStudent

If you are a current Student, Staff or Faculty member you are licensed to use Teams. Teams is accessible via a web browser or through an app. Apps are available for Windows, IOS, Apple OS and Android.

Use one of these methods to access Teams:

  1. Log into  https://my.sfcc.edu click on the Office 365 Link and then click on  the Teams Icon.
  2. Visit the app store on your personal device and search for Microsoft Teams. Follow the instructions to install and log into your SFCC Account.  Make sure to select “School or Work Account” when asked.
  3. Request an application installation on your SFCC computer. Use the OIT Self Service Link on your desktop to create a ticket or call (505) 428-1222.

Categories: Computer/SoftwareCOVID-19EmployeeMicrosoft TeamsStudent

Categories: Computer/SoftwareCOVID-19EmployeeMicrosoft TeamsStudent

Canvas Users should reference the OTL documentation to create a meeting for in their classes.

Log into Teams App or Web Browser

Go to the Calendar Tab

Click on +  or “New Meeting” to create a scheduled appointment.

Give your meeting a Title, Time, etc.

Add and Invite your attendees.

Attendees will receive a link to join for the time of the meeting. They may join via an app or browser.

Categories: Computer/SoftwareCOVID-19EmployeeMicrosoft TeamsStudent

Log into Teams via the web browser, Windows or Mac OS Application

Click on Meet Now

Click on Join to create the meeting

Invite your attendees

Categories: Computer/SoftwareCOVID-19EmployeeMicrosoft TeamsStudent

Attendees may join on the web or by downloading and installing an app.

Attendees will click on the Join link that is emailed to them.

(OIT has installed Teams on recently loaned SFCC equipment, but those with existing equipment should email OITServicesupport@sfcc.edu to request an install. We will get to this as we are able. Anyone in this position can log into Teams in a browser. )

Categories: COVID-19EmployeeFacultyGeneralStudent

Categories: ClassesCOVID-19EmployeeFacultyStudent

Currently, food service is unavailable.  Students are discouraged from eating on campus, but some areas are designated for eating:  

Eating Areas on Campus

Students and employees are discouraged from eating on campus during Phases 1 and 2 of reopening. However if needed, students and employees are allowed to eat on campus only in the designated eating areas. The designated eating areas set up are designed to maintain 6-ft social distancing and the furniture in the areas must not be moved. If students or employees have decided to eat their meal on campus, they are encouraged to eat in their offices if possible or use the nearest available designated eating space. After students or employees finish their meals they are expected to either return to their classrooms / office spaces or leave the campus. No loitering on campus will be allowed. PLEASE SANITIZE YOUR EATING AREA BEFORE AND AFTER USE . Contact security (1224) if no cleaning supplies are available.

The following areas have been designated as authorized eating areas:

  • Health Science student lounge and atrium by the bio-wall
  • Study space outside of woodworking lab
  • Study space outside of culinary lab
  • Study space outside of the radio station
  • Study space outside of media lab
  • Campus center
  • Atrium outside of student development office
  • TATC: tables along the walls
  • TATC entrance lounge (after 5 PM)
  • Arts entrance
  • Arts: tables by the photography lab

Categories: COVID-19EmployeeFacultyLibraryServicesStudent

The SFCC Library is prepared to offer many of our services virtually. The library has created a webpage of SFCC library resources that may be especially helpful during this time:  SFCC Library Coronavirus Dashboard.  Check the Library website for ongoing services. Reach out to the library if you need assistance: library@sfcc.edu or 505-428-1352.

Categories: COVID-19EmployeeGeneral

This is a stressful situation. Please consider making an extra effort to practice self-care, physical health, mindfulness practices or whatever works for you, to help allay anxiety and promote personal health.