2-4: Student Services – Policy

Policy Overview

This policy establishes and describes the support and development services and programs deemed vital to the success of individual students and the creation of a college community.

Scope and Applicability

Student Services are available to all students and provide comprehensive programming and assistance to enhance student success.

Policy Statement

A program of coordinated student advising, counseling, educational and career planning, tutoring, academic support and special support services are available to all students and prospective students.  These services and programs shall be educationally purposeful by providing for the educational, career, social, cultural, emotional, and recreational facets of student development.  The support services assist students in meeting their academic goals and enhance retention and student success.

Policy Process

A.     Admissions

  1. Santa Fe Community College shall be an open-admissions educational institution that provides all interested individuals the opportunity to participate in the college’s courses, services, and activities. Admissions and enrollment standards shall be established in support of student success, shared academic goals, and an enriched teaching and learning community on campus. Enrollment in some courses or programs may be regulated.
  2. The college shall be an open educational community that encourages residents of the SFCC district to participate in the college’s instructional activities.
  3. Equal educational opportunity shall be provided without regard to gender, marital status, sexual orientation, color, race, religion, age, citizenship, national origin, or physical handicap.

B.    Residency Status
Residency status for tuition purposes in public institutions of higher education in New Mexico is defined and governed by Sections 21-1-3 and 21-1-4, NMSA 1978, as amended from time to time, and is not controlled by any other public official’s recognition of claimed residency.

C.    Tuition and Fees

Tuition rates and required fees shall be determined by the Board, as described in Policy 6-2, Tuition and Fees.

D.    Student Handbook

A Student Handbook shall be published that contains college rules and policies and information on available services for students.

E.     Educational Records

The college shall maintain such educational and demographic information for each student as is considered essential and appropriate for the conduct of instructional and educational activities. Records-retention practices shall be consistent with all federal and state laws and rules pertaining to educational records management and shall assure both privacy and privileges of the student. It is the intent of the Board that the privacy rights of students be protected in accordance with procedures established by the college.  See SFCC Policy 2-16, Participant Records Confidentiality Policy.

F.     Student Conduct

  1. The college shall establish a student code of conduct, providing for a safe, disciplined environment that is supportive of the educational processes. The code shall support a college community where the rights of individuals are respected and protected. The code shall be just in enforcement and assure that civility and a learning environment are affirmed. See SFCC Policy 2-1, Student Code of Conduct.
  2. The college shall maintain a campus environment where individuals accept their obligations to the college community and behave in a manner supportive of the common good.

G.    Financial-Aid Program

The college shall provide a financial-aid program. This program may include student loans, grants, scholarships, college work-study opportunities, and such other assistance as may be available.

H.    Additional Services

The college may establish other support services for students as needed and funding are identified, such as childcare service.  Services for students with disabilities shall be made available and shall be in compliance with federal laws and regulations.

I. Student Development

  1. The college shall provide activities for students that enhance individual development, foster positive social interaction, advance education and learning, promote physical fitness, and provide personal enrichment.
  2. A representative body of student leaders may be organized to assist in providing student activities, affirming established traditions, and creating new traditions. All activities shall be registered by the college, and participants shall agree to abide by Policies of the Board and club rules issued by the administration. See SFCC Policy 2-18, Registered Student Organizations.

J.  Nonacademic Appeals

The college shall provide procedures to assist students in resolving student concerns on nonacademic matters. See SFCC Policy 2-2, Student Corrective Action and Disciplinary Action Policy and SFCC Policy 2-3, Student Concerns and Complaints.

Statement of Accountability and Responsibility

The President, through the Vice President for Student Success and the Division of Student Success (DSS), shall be responsible for enforcing student focused procedures and policies. The Division of Student Success shall work with the different departments and offices to comply with this policy and develop procedures that will enforce this policy regarding awareness, prevention, and remediation.


NMSA 1978, Sections 21-1-3 and 21-1-4: Defines residency status for tuition purposes
Policy 2-1, Student Code of Conduct
Policy 2-2, Student Corrective Action and Disciplinary Action Policy
Policy 2-3, Student Concerns and Complaints
Policy 2-16, Participant Records Confidentiality Policy
Policy 2-18, Registered Student Organizations
Policy 6-2, Tuition and Fees

SFCC Governing Board approved: 3/4/93

Revised and SFCC Governing Board approved: 10/28/15