Technology Service Desk

Technology Service Desk Questions

What are the Technology Service Desk hours and where is the Technology Service located?

Is there a campus directory that I can use to search for campus departments and staff and faculty members?

Is there a shortcut that allows me to bring up frequently used websites in Internet Explorer?

Can I change my SFCC student email username once it has been created?

How do I reset my Gmail account password?

I just changed my Windows logon password, does that affect my student Gmail password?

Do I get to keep my student Gmail account after I leave college?

 


Technology Service Desk Answers

What are the Technology Service Desk hours and where is the Technology Service located?

The Technology Service Desk is open from
7:30 a.m. to 7:00 p.m. M-Th., (5:00 p.m. between semesters)
Fridays 7:30 a.m. to 5:00 p.m.
and 8:00 am to noon on Saturdays.
These hours are in effect while a semester is in session.  The Help Desk is located across from the Library in room 528 on the SFCC campus.

Is there a campus directory that I can use to search for campus departments and staff and faculty members?

Yes there is.
The directory can be found on the SFCC web site at www.sfcc.edu. Look for the DIRECTORY link in the bottom black navigation bar. On the next page, click on the "Online Staff & Department Directory".

Is there a shortcut that allows me to bring up frequently used websites in Internet Explorer?

Yes. Please follow these instructions...

Can I change my SFCC student email username once it has been created?

Unfortunately, we can only change a student email username in the even of a documented harassment issue; all other requests will be denied.

How do I reset my Gmail account password?

Log in to your Gmail account. Select "Settings" in the upper right corner. Select "Account" under the settings banner. In the "Change Account Settings," under "personal Settings" click on "Change Password" and follow directions.

I just changed my Windows logon password, does that affect my student Gmail password?

No, but it will change your JACK and Canvas passwords because they are part of the same system.

Do I get to keep my student Gmail account after I leave college?

You will be able to keep your SFCC student Gmail account. However, after six consecutive semesters without a class, your account will be deleted.

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